ISO 27018
Cloud Privacy Controls
Key Principles of ISO 38500
IT Governance
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Clear Accountability
Strategic Alignment
This principle ensures the organization's business strategy is supported by its IT capabilities.
Justified Investments
This principle ensures major IT investments are justified through a transparent and valid business case.
Business-Focused Performance
This principle ensures that IT effectively supports business processes and delivers the promised value and services.
- Service Level Delivery
- Value Realization
- Resource Efficiency
- Supporting Business Processes
- Performance Monitoring
- Clear Metrics (KPIs)
- Lifecycle Management
- Continuous Improvement
Regulatory and Policy Compliance
This principle ensures that IT usage adheres to all applicable legislation, regulations, and internal policies.
- IT must comply with all relevant international and national laws. This includes data privacy, cybersecurity, and specific industry regulations.
- All IT activities must align with the organization's own policies. This ensures consistent, controlled, and predictable operations across the business.
- IT must meet all obligations agreed upon with third parties. This includes service level agreements with vendors and client contracts.
- The organization must be able to prove its conformance status. This is often achieved through regular audits and detailed reporting.
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